Every list that is written, every task completed, every day that we cook presents us with opportunities to create the new standard. If we strive every day to push ourselves to work harder, more efficiently, more focused than the day before- the product constantly evolves into something better, more refined and more technical than in the past. We create new standards. We can chart the evolution of our cooks’ growth and observe the care that is taken in the day to day. It is beautiful to witness and important to nurture.
We are constantly pushing our cooks to take accountability for their work. “Take pride in what you do,” we say. “Do it right the first time.” Some of them are completely receptive to our constant feedback and grow exponentially. Some think they know better, and push back. Those ones normally do not succeed. But we remind them that “silence is approval” and that if we didn’t teach them the correct way to do things, we would be doing them a disservice.
It is a great gift to us when we see our cooks teaching each other and questioning their methods to offer critical feedback. It takes courage to speak up, but even more courage to accept help from peers while maintaining humility. These interactions strengthen bonds and build confidence within the team to create new standards which, most importantly, increase the quality of the product that we serve. And isn’t that what it’s all about?